Login Page - Create Account

Support Board


Date/Time: Fri, 04 Jul 2025 22:43:32 +0000



Post From: Issues Connecting to Rithmic

[2020-05-06 20:20:02]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages:
Rithmic Trading | Message from server: Server Alert: Trading System Connection - Heartbeat has been quiet for 40.952 seconds. | 2020-05-06 08:53:12.019
Rithmic Trading | Message from server: Deleting API object. | 2020-05-06 08:53:12.019

Regarding support for Rithmic, refer to:
Regarding Rithmic (Our Final Post on this Subject)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing