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Date/Time: Wed, 15 May 2024 10:49:40 +0000



Post From: Losing connection

[2020-05-05 19:03:22]
User455437 - Posts: 3
I use TransActAT with Sierra Chart. TransAct is losing connection while Sierra is not. Transact cannot find the problem but says it may have something to do with shared DLL files, and that it may be something in my Sierra Chart setup. The error is the OLEAUT32.dll and I copied part of the error below. Do you know if there could be something in my Sierra chart setup that could be causing this error?

Thanks,


Log Name: Application
Source: Application Error
Date: 5/5/2020 12:14:23 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-OJUQD58
Description:
Faulting application name: Trader.exe, version: 3.0.0.0, time stamp: 0x5de94061
Faulting module name: OLEAUT32.dll, version: 10.0.18362.693, time stamp: 0xa695b008
Exception code: 0xc000041d