Support Board

Date/Time: Sat, 18 May 2024 08:23:50 +0000

Post From: Denali 10 minutes delayed this morning

[2020-05-01 14:06:03] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31704
Today is the first of a new month and so it was time to renew the Data Feed. Your account did not have enough funds in it to cover the costs, so the data feed has been disabled. You need to add funds to your account, which you can do here: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit And then you can re-enable the data feed, which can easily be done from here: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices Note that your Sierra Chart Usage is also set to renew on May 2, so you will want to look at adding enough credit to cover both costs. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing