Support Board
Date/Time: Wed, 17 Sep 2025 13:57:33 +0000
Post From: ADM
| [2020-04-27 19:25:44] |
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We just hope everything works well with you with Rithmic. You are going to have to pay the exchange fees a second time through Rithmic for the data when using Sierra Chart. The first thing we want you to do is to update Sierra Chart to the current version: Software Download: Fast Update In the installer window, enable "Install Optional Components" and then try connecting to Rithmic and if there is a problem provide the Message Log: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-27 19:26:19
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