Support Board

Date/Time: Fri, 07 Nov 2025 03:10:43 +0000

Post From: Chartbook frozen

[2020-04-20 16:05:31] Link To Thread - Link To Post [Go To First Post]
User678167 - Posts: 15
Hi , I have downloaded Sierra charts on another PC. Once done i made sure that my the software is connected to the data feed in FILE / DATA TRADE SERVICE SETTINGS. When done i opened my chartbook and ran EDIT /TRANSLATE SYMBOLS TO CURRENT SETTINGS. Although i seem to be connected to a data feed my whole chartbook seems to be frozen with no activity taking place. P.s. All is working fine when running sierra charts on my other laptop , so the problem must be specificaly related to the download i just did on my other PC. I have attached a screen shot of the frozen chartbook for your reference. What can i do to fix the issue? Kind regards Anthony


screenshot_frozen chart.png / V - Attached On 2020-04-20 16:01:21 UTC - Size: 103.48 KB - 252 views Attachment Deleted.