Support Board

Date/Time: Wed, 15 May 2024 17:06:15 +0000

Post From: after downloading version 2086 problems

[2020-04-17 21:38:38] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
So when you say "Charts freezing" do you mean that there is not real-time data being received? Or the user interface is inoperable? EX# 30 Min #10 \| Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2020-04-02 20:30:00. Next Bar Date Time: 2020-04-02 07:30:00. Filename: EX#.scid \| 2020-04-17 19:31:01.003 Regarding this, we recommend re-downloading the data: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-17 21:39:04