Support Board
Date/Time: Tue, 01 Jul 2025 10:37:46 +0000
Post From: DTS Not Connecting
[2020-04-17 05:02:12] |
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There is some connectivity issue to this address and port somewhere from your computer to the server: CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2020-04-16 15:51:14.955
Refer to help topic 1.1:Data/Trading Service Connection and Symbol Issues: 1.1. Data or Trading Service Setup Issue. Unable to Connect to Data or Trade Server. So it does not appear to be due to a firewall based upon what you did. What exchanges are you trading? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-17 05:03:21
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