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Date/Time: Tue, 14 May 2024 03:14:58 +0000



Post From: Existing Sierra Account trying to connect AMP account

[2020-04-14 21:13:32]
Sierra Chart Engineering - Posts: 104368
If you want to continue to pay for Sierra Chart services to us and not through AMP, then let AMP know that you have an existing Sierra Chart account and you want to use that account with them - you do not want to create a new account.

If, on the other hand, you would rather have everything billed through AMP, then you would be best off to just use the new account that they give you and close your existing one. If you do this, then let us know through an Account Support Ticket that you need your current account closed and refunded.

You can access the Account Support Tickets through this link, then login with your Sierra Chart Account Name and Password:
https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing