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Date/Time: Sat, 05 Jul 2025 17:12:17 +0000



Post From: SC Data no available in SC Sub Instance

[2020-04-14 08:23:36]
Sierra Chart Engineering - Posts: 104368
The problem is i am NOT getting SC data in the Sub Instance, especially Full Order Book Market Depth. All i am getting is the the best ask/bid which is what i am subscribed for from TRansAct by default
Yes this does make sense. The data is coming from Transact.

1. Allow SC Data IS checked in the Sub Instance
This does not apply to a sub instance.

B) Is there any way to subscribe for SC Data for the TransAct Automatically Created SC Account
So you want to use the SC Exchange Data Feed with your Transact account when trading with Transact?

Really the best thing to do is just to install a completely separate installation of Sierra Chart following the instructions here:
Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart

And then just set it to SC Data-All Services and then you can receive the data from the SC Exchange Data Feed. As far as authorizing the CME data goes, that is a complication even though you have a Transact account because it is part of a separate Sierra Chart account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-14 09:12:35