Support Board
Date/Time: Sat, 05 Jul 2025 17:02:15 +0000
Post From: Trade Management by study not working with multiple chart replay
| [2020-04-11 06:55:18] |
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It amazes me how unprofessional and condescending "Sierra Chart Engineering" is. Especially when "Sierra Chart Engineering" doesn't solve the majority of questions/issues that are posted on the supported board. This is just completely and totally untrue. Anyone can observe that. And we have no idea what you mean by "unprofessional", but our vast expertise and technical help and vast knowledge because we wrote that study, is second to none. You are speaking to the engineer who worked on that study. We know it inside and out. When we say it does not make technical sense based upon the information you provided, that is a definite fact. Keep in mind, you are not providing surrounding details. We are providing a definite fact based upon the information given. Those questions/issues are generally solved by the community. This is completely and totally untrue either. Sometimes we have to delete posts from other users, when they are posting incorrect help to other users. It is true that we do not provide programming help and then mark those as Programming Help or User Discussion but that is completely something separate. Perhaps that is what you are referring to, so in that case, yes we are leaving that for the community because that is not within the scope of our support. Users are not paying for that. And it is very detrimental for us to get involved in that. The value it's referencing is not "0" so the debugging wasn't very helpful.
The debugging could could not be inaccurate. If that is what it says, then this must be correct. However, we do see what the issue is. The log line is not entirely accurate with what it is saying.Since you have Adjustment Timing Input set to On Bar Close (we can infer this based upon what you said in your second post), the correct log message is as follows: The 'Controlling Subgraph Reference' value is 0 at the bar prior to the last bar. So we are going to update that message in the next release. So apparently there are studies on the chart which are making reference to other charts and there is some problem related to that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-11 07:00:13
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