Support Board
Date/Time: Tue, 04 Nov 2025 00:42:55 +0000
Post From: I keep getting not responding error and data and charts are stalling and lagging- Rithmic
| [2020-04-03 00:42:35] |
| User719501 - Posts: 9 |
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Hi, Can you please investigate as to why my Sierra charts platform has been not responding for the past couple of weeks? Data has been lagging, charts not loading and when I click on a chart it stalls. It was really bad last week, worked flawlessy Monday all day and the rest of this week it has been terrible. It's not the internet, I have 215 gb speed and I even tried Think or Swim on same computer with Sierra open and TOS worked all day and no internet/ data issues. I reset the modem as well as restarted computer. I even deleted a bunch of charts from my chartbook as well. Nothing helps. |
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