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Date/Time: Mon, 29 Apr 2024 04:04:17 +0000



Post From: WTI Missing data today

[2020-04-02 17:51:05]
Sierra Chart Engineering - Posts: 104368
We looked into this. There was no trading data transmitted from the exchange during that time.

Also there was no packet loss on the servers receiving the CME multicast feeds. All packets were received and processed.

There was also an interruption for CLK20 at this time range:
10:47:00 to 10:48:30 US Eastern time.

We also checked with CQG and the same missing data condition is present as well.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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Date Time Of Last Edit: 2020-04-02 18:29:12