Support Board
Date/Time: Sat, 12 Jul 2025 14:33:11 +0000
Post From: Denali feed disconnected 10:06 CT
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Well clearly we can see that the connection between the London relay and the primary server was lost momentarily. We will examine this later today. I am connected to London Gateway which should had made a failover. There would be no failover in this case on the Sierra Chart side.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |