Support Board

Date/Time: Thu, 25 Apr 2024 08:20:14 +0000

Post From: Multiple Computer Logins Not Connecting

[2020-03-27 12:54:46] Link To Thread - Link To Post [Go To First Post]
User894467 - Posts: 19
Only requests which come from the local system are allowed. This is to ensure compliance with market data rules from exchanges. This is hardly an explanation but just a statement of fact of a new policy In post #3 you state that the issue of not getting data to a sub instance on a different computer has nothing to do with Sierra Chart(!) but rather is an issue with CQG. I spoke with the director of API support who assured me that there is no issue with any data restrictions coming from them and data should be flowing to my remote sub instance. To be clear, a sub instance on a 2nd computer is no longer going to be supported by Sierra Chart? Why you didn't mention that it was, in fact, Sierra Chart that is restricting the data flow in contradiction to your stating there are no restrictions from the exchange is the real question. The next sentence in post #3 where you implore me to use your SC data service provides the answer. I get that you want everyone on your data service. Why did you have to lead me on a 'wild goose chase' just to find that you were obfuscating and contradicting yourself in that effort. What the heck, Sierra Chart.