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Date/Time: Tue, 23 Apr 2024 19:51:57 +0000



Post From: Continuous Futures Contract issue

[2014-01-08 09:04:37]
Sierra Chart Engineering - Posts: 104368
There will be two downloads per symbol. Once for a minute data to get more history, which will solve the original problem, and then the second time will be Tick data. This only occurs if the Intraday Data Storage Time Unit is set to 1 Tick.

This is called a multistage download. This has long been supported with CTS T4 but was not with our new FIX interface but should have been. The only difference now is that it always does it even if there is a request for less than 30 days of tick data.

What we are working on is preventing this from happening unless there is a request for more than 30 days of tick data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-08 09:05:04