Support Board

Date/Time: Sun, 05 May 2024 07:04:33 +0000

Post From: no L2 data from the SC Data Feed!!!!

[2020-03-17 22:49:54] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
d) SC IMMEDIATELY switches to L1 DATA ONLY - even though Suport for SC Data is ENABLED and i am paying for SC data This does not make sense to us. There is no functionality in Sierra Chart which would affect the market depth data request under this condition. The only potential condition would be the data feed stops altogether including both level 1 data and level 2 data but that would require you to select File >> Disconnect. So we need you to provide evidence of this issue so when you experience it again or if you can reproduce. Simply provide the Message Log at that time: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-17 22:50:37