Support Board

Date/Time: Wed, 01 May 2024 22:40:04 +0000

Post From: not getting connected

[2020-03-14 04:33:58] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
There is no need to start a support ticket. The restriction is using a Sierra Chart account through AMP. It is not related to the Sierra Chart order routing service. Sierra Chart accounts provided by AMP have never been able to connect to services that are not provided from AMP. For example, you cannot use Rithmic with Top Step Trader. That has never been allowed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-14 05:07:11