Support Board
Date/Time: Mon, 07 Jul 2025 14:25:00 +0000
Post From: After placing order and order fills, my target will not execute.
| [2020-03-10 17:52:46] |
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If the Limit order indicated Child-Server as the status, it means it was not active but that does not make sense if the parent order had filled. We have never known there to be a problem like this. We need to know the date and time and time zone of when the parent order was submitted. We need precise details and we also need to know the internal order ID of the parent order. All of this can be determined from the Trade Activity Log: Trade Activity Log: Viewing Historical Trade Activity And we also need to know what Global Settings >> Data/Trade Service Settings >> Service Setting >> Primary Server is set to. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-10 17:54:06
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