Support Board

Date/Time: Tue, 30 Apr 2024 17:46:19 +0000

Post From: Connection to IB disconnecting

[2014-01-07 16:49:05] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You really need to contact Interactive Brokers about this: Message from IB: Connectivity between IB and Trader Workstation has been lost.. IB Error Code: 1100. Request ID: -1. \| 2014-01-07 16:06:22 Message from IB: Connectivity between IB and Trader Workstation has been restored - data maintained.. IB Error Code: 1102. Request ID: -1. \| 2014-01-07 However, the Sierra Chart data feeds should stay connected while you have lost connectivity to Trader Workstation so long as you do not select File >> Disconnect. We will see why they did not according to this log and resolve that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing