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Date/Time: Mon, 07 Jul 2025 09:55:52 +0000



Post From: sierra is hanging up on me

[2020-03-06 12:49:19]
brent d seymour - Posts: 5
It is very frustrating that I keep getting pointed to the support board and that my question is never actually addressed. The point is that the behavior of SC has changed at a point when I had not made any changes to it. Changing the 'historical record time frame' may indeed have an impact, but it does not address the fact that SC was working for me, and then it wasn't working nearly as well, seemingly out of the blue.

As someone who purchased the full version of Ninja and has used probably 10 different trading platforms, I love SC and think it's the absolute best. I really do. I'm happy to pay for support, even. But this support process of having to use a board and go back and forth and not just being able to get a hold of someone is extremely frustrating.