Support Board

Date/Time: Wed, 15 May 2024 03:48:26 +0000

Post From: Lost VIX Data Feed as of 3/1/2020

[2020-03-02 19:12:40] Link To Thread - Link To Post [Go To First Post]
User279754 - Posts: 38
I subscribe to the Sierra Chart Real-Time Exchange Data Feed. I use it for real-time VIX data. I noticed that the feed stopped today. I use this data as a primary input for my automated trading systems, so it is crucial to me. Please advise on what I need to do to re-establish the data feed. I looked at my account control panel and I appear to be all paid up and have a credit on account and it also appears to state that I still have this service attached to my account, so I'm not sure what the issue is.