Support Board
Date/Time: Tue, 04 Nov 2025 03:21:36 +0000
Post From: Orders don't close with flatten button
| [2020-02-28 09:06:31] |
| User613910 - Posts: 54 |
|
Hi, Yesterday I experienced a problem. I was trading on the wrong side of the market and wanted to close my order quickly on BE. Then I pushed the FLATTEN button and orders didn't close instead I got a message that said 'total sell quantity would exceed its limit'?????? I want to close what happens here? Then I pushed again and finally it went on -1 tick but with the high volatility I could have costed me a lot of money. I need to trust the flatten button. Can you please let me know what I did wrong and what I need to do to close an order directly? See LOG BOOK attached, Already thanks for your reply, Anita |
 Message close problem.png / V - Attached On 2020-02-28 09:05:09 UTC - Size: 40.7 KB - 260 views Attachment Deleted. |