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Date/Time: Sun, 05 May 2024 04:07:58 +0000



Post From: Ping to server timed out

[2020-02-25 22:49:59]
Sierra Chart Engineering - Posts: 104368
1. This is for order routing through Germany. Data server 1 and 7 are for market data.

2. No it will not matter because these servers are physically side-by-side.

3. Only explanation would be because the EUREX data goes to Chicago and then back out to Europe again. But we would not think this would cause a delay of 2 to 3 seconds unless there is some unknown delay going on within the Barchart network and feed handling.

4. Not sure we understand this. You are already using a 50 ms chart update interval.

5. Your study function is going to get called every 50 ms and then you can access all of the trades with this function:
sc.GetTimeAndSales()

Finally what we can say is we are planning and working on offering EUREX data out of Frankfurt. We are working on this as fast as we can. So we really do not have the best solution for EUREX now and we know that. But we are investing in this and getting this done as soon as we can.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-02-25 22:50:54