Support Board

Date/Time: Sat, 04 May 2024 21:47:17 +0000

Post From: Ping to server timed out

[2020-02-21 15:56:48] Link To Thread - Link To Post [Go To First Post]
Ernie Doo - Posts: 46
Dear SC team, I have been devoloping a study and I started to use making trades in real-time. However and unfortunately, the readings/data I am getting are delayed between 2-3 seconds versus Simulation. I am trying to test the speed connection to the server but the ping request times out. I followed the instructions under https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#CheckingConnectionQualityToRemoteServerByUsingPing The server I am trying to ping is: futurestrading3.sierracharts.com. The Packets are sent but I receive nothing back and I get the message of "Request timed out". Can you please help me? Thanks, Ernesto