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Date/Time: Fri, 29 Mar 2024 11:50:33 +0000



Post From: ***Interactive Brokers is Garbage*** (Technical Support is Now Fully Ended!!)

[2020-02-20 22:52:27]
Sierra Chart Engineering - Posts: 104368
And we want to make it abundantly clear, it is overwhelmingly inappropriate to be complaining about Interactive Brokers problems or TWS problems and faulting us for those.

Or making a false claim, that other programs do not have problems and the problems are only with us. We are not idiots. We know what we are doing and we understand the origin of issues and understand why there can be differences.

If that is what you are going to do, we are going to request that you discontinue the use of Interactive Brokers with Sierra Chart. And that is already stated on the Interactive Brokers page on this website. And has been for years now.

Once again Interactive Brokers is garbage. They do not know what they are doing in regards to their API at the very least. This is overwhelmingly obvious. It is very substandard, very very poorly designed.


Creating an alternative to Interactive Brokers will be necessary.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-02-23 13:20:11