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Date/Time: Sun, 19 May 2024 10:20:56 +0000



Post From: SC/TT Routing Live Position Order Modification Fail/Issues

[2020-02-19 07:50:46]
Sierra Chart Engineering - Posts: 104368
We have examined this very closely and we simply do not have an explanation for why there was an order modification failure and why there is no additional text after:
Order modification failed |

There should always be text after the |. We cannot see how this occurred.

And furthermore because this was an active child order, this message should not have occurred either:
Updated offset to 0.00781.
But we can see the reason why this happened because the sub instance was not connected at the time of the order filled. We have implemented a solution for this. But it is a harmless message.

These are the relevant messages indicating the order modification failure:
ActivityType  DateTime  Symbol  OrderActionSource  InternalOrderID  ServiceOrderID  OrderType  Quantity  BuySell  Price  Price2  OrderStatus  FillPrice  FilledQuantity  TradeAccount  OpenClose  ParentInternalOrderID  PositionQuantity  FillExecutionServiceID  HighDuringPosition  LowDuringPosition  Note  AccountBalance
Order  2020-02-11 11:11:10.952  ZTH20_FUT_CBOT  ZTH20_FUT_CBOT 300 Trades #4 | User order modification. Updated offset to 0.00781. Requested Price: 108.00781. Requested Quantity: 3  3464  5494  Stop Limit  3  Buy  108 0.375/32  108 2.375/32  Pending Modify      **  Close  3462  -4        2 Tgt -10+10+1, +20.twconfig  

Order  2020-02-11 11:11:10.953  ZTH20_FUT_CBOT  Order modification failed |   3464  5494  Stop Limit  3  Buy  108 0.375/32  108 2.375/32  Open      **  Close  3462  -4        2 Tgt -10+10+1, +20.twconfig  

There is no cost for this. We will just have to continue to contemplate this issue and see what we come up with later.

But we need to make it clear this is not related to the TT order routing.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
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For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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Date Time Of Last Edit: 2020-02-19 07:55:14