Support Board
Date/Time: Sun, 06 Jul 2025 19:52:47 +0000
Post From: 5-Yr T-Note CQG Data Suddenly Not Displaying in DOM
| [2020-02-18 19:08:02] |
| porcupine - Posts: 41 |
|
I have DOMs for each of several bond futures. Until this week all have been working fine. I restarted SC this morning and the five-year T-Note, CQG symbol: F.US.FVAH20, is missing level 2 data in the DOM at every other price level. I updated my symbol settings from the server and restarted my data connection but it didn't fix the issue. I also noticed that the five year is missing some parameters in Global Settings > Symbol Settings; e.g. the Tick Size and Price Display format are blank. I also noticed that some of the ten year's symbol settings (CQG symbol: F.US.TYAH20) are incorrect; e.g. the Tick Size is set to 1/34 but it should be 0.5/32. The first screenshot shows the missing 5yr data on the DOM (left) compared to the 10yr DOM (right). I have verified that the CQG feed is providing correct data and have tried adjusting my DOM settings but it hasn't fixed the issue. Can you please help me? |
 Capture.JPG / V - Attached On 2020-02-18 19:05:53 UTC - Size: 358.27 KB - 312 views symbol_settings_FVA.JPG / V - Attached On 2020-02-18 19:06:20 UTC - Size: 200.83 KB - 250 views symbol_settings_TYA.JPG / V - Attached On 2020-02-18 19:06:29 UTC - Size: 193.39 KB - 247 views |