Support Board

Date/Time: Sun, 12 May 2024 16:19:19 +0000

Post From: Trades recorded incorrectly on Trade Evaluator - Delayed Account

[2020-02-17 11:42:59] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This issue is now fully resolved. There was only one incorrectly time stamped fill and it has been corrected. Although we were not sure of the actual time of it but set it before the closing fill. To re-download the order fills so they are in the proper order, follow the instructions here: Trade Activity Log: Automatically Inserting Missing Order Fills Let us know if this clears up the issue. And it will not happen going forward. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing