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Date/Time: Fri, 29 Mar 2024 07:56:40 +0000



Post From: SC 2021 Crashing on mouse wheel scroll over quote board

[2020-02-16 20:23:05]
Sierra Chart Engineering - Posts: 104368
We tested for the problem using a Dell touchpad using two finger scrolling with a Synaptics driver and could not reproduce the problem. We also tested with mouse wheel events across a Remote Desktop connection. Still not a problem. It was not until we used a Logitech pointing device (mouse) with a scroll wheel where we then were able to reproduce this.

Basically what seems to have been happening was that Sierra Chart was not processing the mouse wheel message and indicating it did not process it, when there were no scrollbars but then apparently the message was just getting passed around continuously between lower-level MFC and operating system functions leading to a stack overflow.

So what solved the problem is just that in all cases Sierra Chart now indicates the mouse/scroll wheel message is processed. It should have been that way, but really it was not regarded as a mistake indicating it was not processed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Date Time Of Last Edit: 2020-02-16 20:29:14