Login Page - Create Account

Support Board


Date/Time: Sun, 05 May 2024 12:25:49 +0000



Post From: Sierra don't work with two accounts from Bitmex

[2020-02-14 09:33:38]
User452429 - Posts: 20
Hello!
Can you help me?
Sierra don't work with two accounts from Bitmex - any updates near 2-3 hours.
Payment - is ok.
API - is ok.
System is 64bit.
Also I've checked then field "Find symbol" is free without any trading symbols and this message: The response for symbol setting was empty, so the symbol settings file was not created.
How I can find avalianle symbols?
I meant that I don't have this menu:
"""To open a chart select File >> Find Symbol from the main menu. In the list, select BitMEX >> Get BitMEX Symbols to access the Live data and trading symbols. Or, select BitMEX Testnet >> Get BitMEX Symbols to access the Testnet data and trading symbols."""
What else I need to do?
Thanks in advance.
imageСиерра.png / V - Attached On 2020-02-14 09:33:28 UTC - Size: 53.5 KB - 202 views