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Date/Time: Mon, 06 May 2024 13:26:47 +0000



Post From: Disable Interactive Brokers Data Download for Historical/Intraday

[2020-02-12 20:58:09]
Sierra Chart Engineering - Posts: 104368
This log does not indicate to us that the Sierra Chart data feed would have stopped. It should have continued. There is no indication of a disconnect to it. A disconnect would be clearly logged. As long as it was working at this time it will have continued:
Message from IB: Connectivity between IB and Trader Workstation has been lost. IB Error Code: 1100. Request ID: -1. | 2020-02-12 01:40:21.319
Message from IB: Connectivity between IB and Trader Workstation has been lost. IB Error Code: 1100. Request ID: -1. | 2020-02-12 01:43:26.299
Socket (2) | Socket gracefully closed by remote side. | 2020-02-12 01:45:03.191
Socket (2) | CloseSocket call. | 2020-02-12 01:45:03.192
Connection to the external service has been lost. | 2020-02-12 01:45:03.192
Socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2020-02-12 01:45:03.193
Socket (2) | Closed. | 2020-02-12 01:45:03.193
Socket (0) | CloseSocket call. | 2020-02-12 01:45:03.517
Interactive Brokers | Disconnected. | 2020-02-12 01:45:03.622
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-02-12 01:45:03.624

There is nothing in that log at that point in time showing any disconnection to the socket used by SC Data-AllServices.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-02-12 20:59:42