Login Page - Create Account

Support Board


Date/Time: Sun, 19 May 2024 11:06:05 +0000



Post From: SC/TT Routing Live Position Order Modification Fail/Issues

[2020-02-12 03:13:38]
Sierra Chart Engineering - Posts: 104368
We need you to provide all the information requested here:
Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis


And we do charge for this service.

And also for the record for your trading account there are no order failures or rejects of any kind for that symbol on 2020-02-11 recorded on the server. None at all. Whatever the issue is, it is not something which is specific to the Sierra Chart order routing service.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-02-12 03:17:59