Login Page - Create Account

Support Board


Date/Time: Tue, 28 May 2024 02:37:33 +0000



Post From: SC/TT Routing Live Position Order Modification Fail/Issues

[2020-02-11 23:46:38]
User379468 - Posts: 508
v2048, live position, initial position 2 contracts with TCW set to two targets, added 2 contracts using same TCW, scale in enabled.

1. After last fill, orders went to 3 contracts at first target, 1 at second target. Why are they bundled this way/how can this be changed to keep equal quantities at each target on scale in?

2. Moving the stop manually failed to execute 3 times. No record in Trade Service Log. Trade Activity Log shows:

"Order modification failed | . Internal Order ID: 3464. Service Order ID: 5494. Symbol: ZTH20_FUT_CBOT. Account: ******** | 2020-02-11 11:12:01.239 *"

Broker trade desk said they have no reject on their end in TT system, referred to SC support to review for issue/fix.

Realized SC/TT Web based order entry system would be incredibly difficult and take forever to cancel orders like these and replace them all manually calculating and typing each one, with the price format of ZT. Had a mini heart attack, then finally cancel all and send new order worked in SC.

3. Trade Service Log is full of the below. Is it possible to hide this/track these queries somewhere else, and keep Trade Service Log clear and usable for actual unexpected Order Fill alerts only like Rejects?

TradeActivity files query time: 0.092366 seconds. Entries: 0. Current queries: 2 | 2020-02-11 11:30:34.704
TradeActivity files query time: 0.000707 seconds. Entries: 6. Current queries: 1 | 2020-02-11 11:30:34.704
TradeActivity files query time: 0.007650 seconds. Entries: 0. Current queries: 1 | 2020-02-11 11:30:42.338
TradeActivity files query time: 0.007191 seconds. Entries: 30. Current queries: 2 | 2020-02-11 11:30:42.376
TradeActivity files query time: 0.011657 seconds. Entries: 0. Current queries: 3 | 2020-02-11 11:30:42.421
TradeActivity files query time: 0.007192 seconds. Entries: 3. Current queries: 4 | 2020-02-11 11:30:42.452
TradeActivity files query time: 0.010983 seconds. Entries: 34. Current queries: 5 | 2020-02-11 11:30:42.495
TradeActivity files query time: 0.010291 seconds. Entries: 3. Current queries: 6 | 2020-02-11 11:30:42.538
TradeActivity files query time: 0.007289 seconds. Entries: 3. Current queries: 7 | 2020-02-11 11:30:42.573
TradeActivity files query time: 0.010805 seconds. Entries: 7. Current queries: 8 | 2020-02-11 11:30:42.626
TradeActivity files query time: 0.006802 seconds. Entries: 3. Current queries: 9 | 2020-02-11 11:30:42.652
TradeActivity files query time: 0.011088 seconds. Entries: 3. Current queries: 10 | 2020-02-11 11:30:42.716
TradeActivity files query time: 0.006837 seconds. Entries: 0. Current queries: 11 | 2020-02-11 11:30:42.747
TradeActivity files query time: 0.011711 seconds. Entries: 0. Current queries: 12 | 2020-02-11 11:30:42.812
TradeActivity files query time: 0.007593 seconds. Entries: 3. Current queries: 13 | 2020-02-11 11:30:42.839
TradeActivity files query time: 0.010784 seconds. Entries: 7. Current queries: 14 | 2020-02-11 11:30:42.890
TradeActivity files query time: 0.010580 seconds. Entries: 8. Current queries: 15 | 2020-02-11 11:30:42.943
TradeActivity files query time: 0.010799 seconds. Entries: 8. Current queries: 16 | 2020-02-11 11:30:42.981
TradeActivity files query time: 0.007087 seconds. Entries: 30. Current queries: 1 | 2020-02-11 11:30:43.442
SC Futures Order Routing/Data | Requesting trade accounts from server. | 2020-02-11 11:30:45.052
Date Time Of Last Edit: 2020-02-11 23:46:59