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Date/Time: Sun, 28 Apr 2024 10:32:38 +0000



Post From: SC Real Time datafeed

[2014-01-04 18:40:52]
Sierra Chart Engineering - Posts: 104368
The NYSE does not provide a $TICK index. It is calculated by Interactive Brokers.

We are not going to provide any help with Interactive Brokers data unless there is a problem with the Sierra Chart processing of it, which is not the case here. We provide our own quality data and we are going to be enhancing our market statistics in February because we are going to be calculating these ourselves rather than getting them from a data provider.

If you want good quality data use our data feeds. We are not interested in Interactive Brokers data problems and do not want to hear about them.You need to understand, our time must be focused on enhancing and maintaining Sierra Chart and providing good services to users. Dealing with data problems from external services that we have no control over, is nothing but a literal waste of our time. We are tired of it.

This is why we are working very hard and diligently, on providing the very best market statistics ourselves. You only need to pay 7 USD a month more for this. It is a complete bargain. Our market statistics, will be is good as what you get from IQ Feed and E-Signal.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-04 18:50:51