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Date/Time: Sat, 20 Apr 2024 12:52:16 +0000



Post From: Trade Execution Issue Upon Upgrade to Version 1983

[2020-02-10 02:40:39]
Sierra Chart Engineering - Posts: 104368
This is extremely unlikely to be a problem where there is something straightforward that Sierra Chart is just doing wrong. Rather there is probably some complexity with what you are doing and we need to understand that, and recommend a solution, or see how area in the program can be improved upon to avoid this issue, Or we need to add a new option to handle the scenario properly.

The only way we are going to know what the problem is, is if you provide us the Chartbook minimally configured that demonstrates the issue and then explain the steps to reproduce during a chart replay.

We also need to know the time zone of the charts.

We need the issue presented in a way which is clear and straightforward, with minimal complexity.

And you should be able to answer the question about what the issue is substantially yourself. You just have to look at the Input data and your formula. It will also help to enable this option:
Study/Chart Alerts And Scanning: Log Evaluated Formula at Each Evaluation
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-03-15 11:18:45