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Date/Time: Fri, 29 Mar 2024 08:28:10 +0000



Post From: ***Interactive Brokers is Garbage*** (Technical Support is Now Fully Ended!!)

[2020-02-09 23:50:23]
Sierra Chart Engineering - Posts: 104368
We make no apologies for the Sierra Chart users of Interactive Brokers. Interactive Brokers provides a garbage/very substandard API and we cannot provide a proper reliable interface to them.

So the simple fact is that it is garbage. We are not responsible in any way, never have been, for the problems that you will have , and you will have problems, and you will continue to have problems. We do not want to hear about them.

Enough is enough of the garbage. Please consider moving away from Interactive Brokers .

To reaffirm our position, a significant customer we have in Europe has ended their relationship with Interactive Brokers or is referring no new business.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-02-10 20:13:43