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Date/Time: Sun, 05 May 2024 17:17:11 +0000



Post From: Poor reliability when trading options

[2014-01-04 08:03:11]
Sierra Chart Engineering - Posts: 104368

So to recap - it would appear the issue I'm having stems from the fact that the "Position" symbol uses the actual exchange through which the order was routed (and never SMART), while the chart symbol will always use SMART. As such, the code running on that chart will never recognize that there is a position open.
We know how to solve this problem. We will be implementing a solution next week.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing