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Date/Time: Mon, 06 May 2024 17:07:26 +0000



Post From: Stop loss and take profit not placed properly only on live

[2020-02-04 21:05:33]
Sierra Chart Engineering - Posts: 104368
Most likely the problem is that you have set the Attached Order settings on the wrong Trade Window as explained here:
Basic Trading and the Trade Window: Trade Window Settings Not Applying to Chart or Trading DOM

Also, check the Chart Tick Size:
Chart Settings: Tick Size (Chart >> Chart Settings >> Symbol >> Symbol Settings menu)

Also this is totally unrelated to the data feed. This is purely a settings issue on your side. Or perhaps a server issue but we have never known the Gain Capital system to ever have a problem which causes an issue like this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-02-04 21:07:51