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Date/Time: Sat, 27 Apr 2024 04:03:48 +0000



Post From: ***Interactive Brokers is Garbage*** (Technical Support is Now Fully Ended!!)

[2020-02-04 20:32:09]
Sierra Chart Engineering - Posts: 104368
And yes what we say is absolutely true. Interactive brokers really is that bad. The worst experiences that we have had with users with Sierra Chart always involve Interactive Brokers.

Take order ID handling. Fundamentally flawed. Order modification handling. Completely fundamentally flawed to the point where if the order ID is incorrect, a new order gets submitted instead. Or symbology. Fundamentally flawed. Position handling. Fundamentally flawed. Error reporting. Fundamentally flawed. Market data. Fundamentally flawed. But that does not matter some much anymore because we have our own replacement market data feeds.

We make no apologies whatsoever. Interactive brokers is garbage. Complete garbage. We will have no mercy whatsoever in regards to this.

It really makes no sense at all to be using them at all for futures trading for the major exchanges unless there is some reason regarding your residency where perhaps they would be the best brokerage to open an account at.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-02-23 01:48:15