Support Board
Date/Time: Mon, 12 May 2025 00:47:41 +0000
Post From: Eurex Market Data + DOM Problems
| [2014-01-03 16:21:48] |
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We have solved this problem. To get the data select File >> Disconnect and then File >> Connect to Data Feed It was a problem on the backend where the exchange was not actually enabled because it was activated on your account before the market data agreement was approved. We are resolving this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |