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Date/Time: Thu, 02 May 2024 23:00:34 +0000



Post From: Eurex Market Data + DOM Problems

[2014-01-03 16:21:48]
Sierra Chart Engineering - Posts: 104368
We have solved this problem. To get the data select File >> Disconnect and then File >> Connect to Data Feed


It was a problem on the backend where the exchange was not actually enabled because it was activated on your account before the market data agreement was approved. We are resolving this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing