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Post From: VERY SLOW DATA DOWNLOAD FROM IB

[2020-02-03 21:48:02] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14068
You need to update to service package 5 to use the Sierra Chart Historical Data Service. Otherwise the data from Interactive Brokers is very slow. Refer to the release notes here: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2036 To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link. Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-03 21:48:41