Support Board

Date/Time: Sun, 19 May 2024 15:32:41 +0000

Post From: Please help me get back online

[2020-02-03 16:13:35] Link To Thread - Link To Post [Go To First Post]
Asif - Posts: 5
I don't know why your settings are such. up until Friday everything was fine, today I'm not able to connect. the error message is as follows: Connection error message from service: CQG FIX Trading\| Trader is not enabled to use FIX Connection. Contact you FCM\|Date-Time I logged in my account on Sierra charts and there is one notice: Notice: To continue to receive real-time CME data through the Denali Exchange Data Feed when using the lower-priced CME exchange fees which are enabled on your account, requires that you connect Sierra Chart to your live trading account at least once a month. If you have already performed this step, then disregard this notice. I don't know how to do that. please help me connect Sierra Chart to my live trading account which is with Advantage Futures. Thank you