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Date/Time: Fri, 26 Apr 2024 22:23:44 +0000

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Post From: Account Switched from Level 5 to Level 3 yesterday

[2020-01-23 21:18:59]
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User118500 - Posts: 6
I have contacted TransAct See email below.








According to our records you are opted into Level 5 Sierra Charts on account *****



From: Doug Kyle <dougrkyle@yahoo.com>
Sent: Wednesday, January 22, 2020 9:12 PM
To: Transact Support <support@transactfutures.com>
Subject: Account # 46713



This evening my SC account switched from a level 5 account to a level 3 account and I lost TPO charts



I had signed up for level 5 via Transact and am paid till the end of the month.



Can you share any insight too this?



Thanks,

Doug