Support Board

Date/Time: Sat, 27 Apr 2024 03:33:14 +0000

Post From: Account Switched from Level 5 to Level 3 yesterday

[2020-01-23 16:54:31] Link To Thread - Link To Post [Go To First Post]
User118500 - Posts: 6
Not sure what you are asking me here "So did you want to be using the Sierra Chart Advanced package 5?" I subscribed to level 5 have paid for level 5 and have had level 5 until last night around 7pm EST. Something in error removed it on SC end and cost me trading last night and this morning. Please help me to understand what went wrong and how to fix it. VS "If so, we have set your Sierra Chart account to be on package 5 *for now.*"