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Date/Time: Tue, 16 Apr 2024 11:04:36 +0000



Post From: Error Message when placing orders

[2020-01-23 02:38:46]
Sierra_Chart Engineering - Posts: 13940
Newer versions of Sierra Chart use your trading account identifier in the trade activity filenames. There must be a character in the trade account identifier, which is not supported by the file system. The solution in this case is to have your broker change the trade account identifier to something that does not conflict. For reference, refer to:
https://docs.microsoft.com/en-us/windows/win32/fileio/naming-a-file
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing