Support Board

Date/Time: Thu, 25 Apr 2024 01:52:22 +0000

Post From: Please help

[2020-01-22 18:24:25] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31098
The data feed is a separate item from the Sierra Chart software. The half year you paid for of Package 5 is the Sierra Chart software itself. That is not impacted by what we are doing here. The Denali Exchange Data Feed is for the data and is separate from the cost of the Sierra Chart software. There are two fees associated with the data. One for our development costs, etc. for which we charge $25.00 USD per month. The other fee is what the Exchanges themselves charge - that is the $15.75 USD per month. We are waiving the $25.00 USD fee for the rest of January and through February and March. The Exchange fee ($15.75 USD) you will need to pay for starting on February 1, 2020. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing