Support Board

Date/Time: Wed, 24 Apr 2024 22:38:51 +0000

Post From: Data feed working but charts not updating in real time. Using version 2036 and 64 bit sys

[2020-01-22 15:52:14] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31088
The Denali Exchange Data Feed is free for the rest of this month and through February to help alleviate the issues with Gain Capital's data feed to Sierra Chart. You can continue to use this data feed as long as you want. After February, the cost for the Data Feed is $25.00 USD per month. You will be responsible for the Exchange fees. For the rest of January, this is free from the CME. For February and after, it is $15.75 USD per month. The only other thing you can do is talk to your broker to see if you have fees that you are paying for the Gain data feed that you would not need any longer. We do not know whether there are or not, that is something you need to work out with them. Otherwise, you are all set. You will receive your data from the Denali Exchange Data Feed from Sierra Chart and you can place your orders within Sierra Chart that are routed to Gain Capital. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing