Support Board

Date/Time: Sat, 27 Apr 2024 14:14:39 +0000

Post From: Timeframe for reviewing the data form

[2014-01-01 11:17:03] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We see you are using Zen-fire. At least that was the last service you were using. However, Sierra Chart has lost compatibility with Zen-Fire due to the changes made by Zen-Fire on their backend. So in order to get the data feed, it is necessary to get a successful connection to a supported trading service. In the agreement you say the broker is Interactive Brokers. Do you have a live trading account with Interactive Brokers? If so, we can approve this. If we cannot get this sorted out for you, we can issue you a refund for the data feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-01 11:17:37