Support Board

Date/Time: Thu, 25 Apr 2024 01:28:01 +0000

Post From: Spread Product Orders not working in live mode

[2020-01-17 17:33:18] Link To Thread - Link To Post [Go To First Post]
User911267 - Posts: 25
So again another reject today. We placed and modified several orders on Symbol RBH20-HOH20.RB.FUT_SPREAD.NYMEX. We had no problems all morning. However, after we were filled we and closed our position we attempted to place another order for the same symbol and got this reject text from TT. "SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Instrument not found by NAME=RBH0-HOH0 symbol=RB7" Under the Symbol column it is identical to the symbol we'd used all morning and the same one we just got filled on. What is happening here? We did switch from the G contract to the H contract from yesterday. Could that lead to issues? Thanks