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Date/Time: Thu, 28 Mar 2024 21:29:57 +0000



Post From: Can't download daily historical data from SC Data for US stocks

[2020-01-17 03:06:16]
user98234598 - Posts: 5
Hi Guys,

I can't download US stocks form the SC historical data service daily data.
I have a service package of 5
I have a freshly installed machine, Windows Server 2016 ( running on AWS)
I have installed Sierra chart and NOT set any broker config/details.
I login fine with my username and password.
I've made no config change except to choose tick data.
If I select Find Symbol and choose AAPL (or IBM or DIS) and choose intraday, a chart appears on 1MIN and fills with data for the last few months.
If I choose any of the above symbols and choose Open Historical Chart. No data appears
The chart comes up and flash in blue "Downloading historical data. Bars may not appear till done." After a moment the messages flashes red and says "Download failed".
I have followed information from Sierra Chart Historical Data Service and https://www.sierrachart.com/index.php?page=doc/DownloadingHistoricalDailyData.php.
When I follow the manual download steps above, the same blue downloading message followed by the red download failed messages appear.

The log shows this when I try to get daily data "Error downloading historical Daily data for AAPL. Error executing query: Invalid username/password"

I have attached the Message Log as its longish

Any help appreciated

Thanks
Chris
Attachment Deleted.
attachmentMessage Log 2020-01-17 023236.log - Attached On 2020-01-17 02:56:45 UTC - Size: 16.42 KB - 273 views